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FAQ

We’ll be adding more to this soon! For now, if you have a question which isn’t covered here, or need some support, please contact us

SkillShop contributions are open to anyone with at least one premium plan. Send an email to skillshop@streamingspaces.co.uk outlining the sort of content you’d like to contribute, and we’ll get back to you with the next steps.

StreamingSpaces is primarily aimed at organisations who have a studio type environment for the streaming of live events. However, if you are more generally the supplier of streaming services – that is to say, you provide the technical infrastructure and expertise to provide live streaming for clients – then you may wish to sign up for a Venue Owner’s account and select ‘Mobile’ for your space.

If you think we’re missing something, use the feature request form to let us know what you’d like to see. If we think it will benefit all of our users, we’ll get it added!

If you’d like to move one of your spaces from a premium plan to the free plan, you need to manually cancel your subscription for that space from within your account. The subscription will stay active until the your next renewal date, but no more payments will be taken and from that date, your space will revert to the free plan. No data will be removed in this process, but you won’t be able to edit or view any premium field data once you are on the free plan. If you choose to go back to a premium plan for that space in the future, all of your data will be re-instated.